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Cancellation Policy

The objective of our cancellation policy is to be able to accommodate all our esteemed members and other patrons. When we do not get any information about a cancellation well in advance, we end up wasting that appointment slot and our ability to accommodate everyone who wants to visit also diminishes. Hence, we request our patrons to cancel their appointments well in advance.

Please note our cancellation charges below:

For Members

Any Cancellation within:

  • 4 Hrs of booked appointment - No cancellation fee
  • 2 Hrs of booked appointment – Rs 500
  • 1 Hrs of booked appointment – Rs 1000

For New Customers & Repeats

Any Cancellation within:

  • 4 Hrs of booked appointment – Extension of booking amount paid for a month
  • 2 Hrs of booked appointment – Forfeiture of booking amount

Please feel free to contact us in case of any clarification.

© 2022 The Zen Aura Spa | All rights reserved

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Gift a Spa

Did you know that a Spa Therapy can be a great gift for your loved ones? When you care for someone, a gift of good health is one of the best options.

We also offer tailor made packages for corporates which can be used under the employee wellness program or for other corporate gifting needs.

The Zen Aura Spa Gift Vouchers can be bought for any denomination as preferred. As of now these can be bought at our outlets.

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